Synyon Technology (Shenzhen) Co., Ltd. Longgang Branch
Website Privacy Policy

This Privacy Policy explains how Synyon Technology (Shenzhen) Co., Ltd. Longgang Branch (hereinafter referred to as "we", "us", or "our Company") collects, uses, and safeguards your personal data. This policy applies to your access to www.synyon.com (the "Website") as well as your participation in trade exhibitions, conferences, and offline events hosted by us.

1. Information We Collect

We only collect information necessary to provide B2B services to you:

• Basic Information: Name, job title, company name, phone number, email address, mailing address, and information submitted when requesting quotations, ordering samples, or exchanging business cards at exhibitions.

• Product Requirement Data: Your inquiries, interest records, and specifications regarding our products (such as hot-pressed molded power inductors).

• Device & Log Data: IP address, device identifiers, and basic browsing records when visiting our website. We do not use third-party tracking technologies to monitor personal web behaviors.

2. How We Use Your Information

We use collected information for the following purposes:

• Processing your Requests for Quotation (RFQ), providing quotes, dispatching samples, fulfilling orders, and providing after-sales support;

• Managing business accounts and maintaining routine business communication;

• Sending marketing communications relating to new product releases, technical seminars, and exhibitions;

• Protecting system security and fulfilling legal, regulatory, and compliance obligations.

3. Information Sharing & Disclosure

We never sell your personal data. We only share information under strict necessity:

• Service Providers: Sharing with logistics couriers, customs brokers, and IT cloud infrastructure partners to fulfill deliveries and operational tasks;

• Legal & Compliance: Complying with applicable laws, court orders, or governmental requests, or protecting our legitimate legal rights;

• Business Transfers: In the event of a merger, acquisition, or asset restructuring, relevant data may be transferred as part of business assets.

4. Your Rights

Subject to applicable data protection laws, you have the right to access, rectify, or request deletion of your personal data, or withdraw prior consent. To exercise your rights, please reach out via the contact details below; we will respond within 20 business days.

5. Data Security & Retention

We implement appropriate technical and organizational safeguards against data loss or misuse. Data is retained only for the duration required to achieve business purposes (typically no longer than 2 years following termination of business relationship), unless statutory retention periods apply.

6. Cross-Border Data Transfers

For global operations, data may be transferred and processed in locations outside your resident jurisdiction with standard data protection measures implemented in accordance with applicable laws.

7. Contact Information

• Email: sales@synyon.com

• Address: Xinyuan Technology (Shenzhen) Co., Ltd. Longgang Branch
No. 5002-1, Longgang Avenue (Longgang Section), Longgang District, Shenzhen, China

• Effective Date: October 20, 2026